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Ceramic Coating Warranty & Aftercare Policy

 

Grit2Gloss – Seaton Delaval, United Kingdom

Last Updated: 01/01/2026

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1. Warranty Coverage

Grit2Gloss provides a warranty on selected ceramic coating packages, subject to the terms below.

The warranty covers:

Failure of the ceramic coating to bond correctly

Premature degradation of hydrophobic performance (under normal use)

Significant loss of gloss directly attributable to coating failure

Warranty duration:

2 years / 5 years / 8 years depending on package

The warranty applies only to the original vehicle owner and is non-transferable.

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2. What the Warranty Does Not Cover

This warranty does NOT cover:

  • Scratches, swirl marks, or wash damage

  • Stone chips or impact damage

  • Environmental damage (bird droppings, tree sap, industrial fallout if left untreated)

  • Automatic car wash damage

  • Improper maintenance

  • Neglect or misuse

  • Accidents or vandalism

  • Mechanical or paint defects unrelated to coating application

Ceramic coatings enhance protection — they do not make the vehicle scratch-proof, dent-proof, or damage-proof.

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3. Owner Responsibilities

To maintain warranty validity, the vehicle owner must:

  • Avoid automatic brush car washes

  • Use pH-neutral car shampoo

  • Follow correct wash techniques (two-bucket method recommended)

  • Avoid harsh chemicals or abrasive products

  • Remove bird droppings and contaminants promptly

  • Attend any recommended maintenance inspections (if required)

Failure to maintain the vehicle correctly may void the warranty.

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4. Maintenance Recommendations

For optimal performance, we recommend:

  • Safe hand washing every 2–4 weeks

  • Annual inspection or maintenance detail

  • Professional decontamination when required

  • Avoiding drive-through car washes

Grit2Gloss offers maintenance packages to preserve coating performance.

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5. Environmental Considerations

The durability of ceramic coatings can be affected by:

  • Frequent motorway driving

  • Harsh winter road salt

  • Poor washing techniques

  • Long-term outdoor storage

Longevity may vary depending on use and care.

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6. Warranty Claims

If you believe the coating has failed:

Contact Grit2Gloss immediately.

Provide photos and details.

The vehicle must be inspected by us in person.

If a legitimate failure is confirmed, we will reapply the affected area at no additional labour cost.

The warranty does not include compensation beyond the cost of the original coating service.

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7. Limit of Liability

Grit2Gloss’s liability under this warranty shall not exceed the original invoice value of the ceramic coating service.

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8. Acceptance of Terms

By purchasing a ceramic coating service from Grit2Gloss, you acknowledge that you have read, understood, and agreed to this Warranty & Aftercare Policy.

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